All orders are shipped from our US / UK local unit, European warehouse or our Asian based Warehouse. Please note your order will take 24 hours to process. 

Tailored for You: Each piece is uniquely crafted and made to order.

Delivery Estimates:

• Small Items:  5-20 days
• Large Items:  5-20 days
• Custom Items: 10-28 days

Global Dispatch: Items are shipped from our US, UK, European, and Asian warehouses. 

Learn more about our full shipping policy.

Hassle-Free Returns: Enjoy a 14-day return window.

Quick Support: Report damaged or defective items within 48 hours for immediate assistance.

Return Timeframes:

• Standard Items: 14 days from receipt.
• Damaged Lights/Globes: Report within 48 hours.
• Flash & Warehouse Sales: 14 days (refunds as Store Credit).

Fair Assessment: Returns subject to product condition and original packaging.

Learn more about our full returns & exchanges policy.